by Brandon Fletcher
A purchase is revoked if the customer’s bank later claims the purchase was unfunded or fraudulent. Revoked sales cost us money and harm our reputation as a reliable product retailer.
In these instances Clickbank may charge $1 per revoked online check, $5 per American Express or Discover chargeback, and $15 per all other credit card charge backs from the publisher of the information’s account.
Clickbank also may charge an additional $35 penalty per credit card chargeback if the publisher’s products generate in excess of 1% chargebacks in any 90-day period.
This site, which is the most popular one for both affiliates and publishers online, reserves the right to remove any product or group of products from the marketplace at any time for any reason.
To avoid any kind of interruption of your cash flow make sure that you make it very easy for the customer to contact you should they need customer support.
Visibly display your email address on the page so that they can write it down. If you have a business phone number, provide them with that too.
Let the customer know that product is backed by ClickBank’s guarantee of quality customer service and that ClickBank will be happy to help them if there is any problem with their purchase.
To make things even a little more complex all returns of ebooks and other creations are backdated eight days which once again proves that whenever the marketing of information products is involved there is always going to be a bit of complexity.
About the Author
If you want to know how to create and market Information Products then visit the online resource for Information product creators and marketers at http://www.informationproductsx.com
